Difference between revisions of "Customer Requests"

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drop down menu
 
drop down menu
 
choose customer or -> Add new customers (staff and customer administration)
 
choose customer or -> Add new customers (staff and customer administration)
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== DNA Extraction Numbers ==
 
== DNA Extraction Numbers ==
 
Now you can fill in the exact DNA sample numbers requested from that customer in the dedicated fiedl. These numbers are as well provided attached to that customers order request email send to your DNA bank's curator. Please note that the sample numbers have to be separated with semicolon (e.g. 236;289;324).  
 
Now you can fill in the exact DNA sample numbers requested from that customer in the dedicated fiedl. These numbers are as well provided attached to that customers order request email send to your DNA bank's curator. Please note that the sample numbers have to be separated with semicolon (e.g. 236;289;324).  
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== Check data ==
 
== Check data ==
 
Click on the '''Check data''' button and you will see you customers personal data as well as details to the requested DNA samples.
 
Click on the '''Check data''' button and you will see you customers personal data as well as details to the requested DNA samples.
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=Edit requests=
 
=Edit requests=

Revision as of 16:45, 9 November 2011

Customer Requests

The Customer Requests tool enables you to record and administer orders of DNA samples requested from your DNA bank. Here you learn how to:

  • Add new costumers
  • Add new orders of DNA samples
  • Edit costumer and order data


Add new request

Once you have successfully logged in, click on the shopping cart “Add new request” or on XXX “Edit requests” to record or modify a request for DNA samples.

Customer requests
Main Menu


Customer list

drop down menu choose customer or -> Add new customers (staff and customer administration)



DNA Extraction Numbers

Now you can fill in the exact DNA sample numbers requested from that customer in the dedicated fiedl. These numbers are as well provided attached to that customers order request email send to your DNA bank's curator. Please note that the sample numbers have to be separated with semicolon (e.g. 236;289;324).



Check data

Click on the Check data button and you will see you customers personal data as well as details to the requested DNA samples.




Edit requests